Products & Pricing
All product descriptions, weights, sizes, and images are for reference only and may vary slightly. Prices are subject to change without prior notice due to fluctuations in silver rates. Final price includes taxes, hallmarking, making charges, and other applicable fees.
Orders & Payments
Orders are confirmed only upon full or advance payment as per our policy. We accept payments via Cash, UPI, Debit/Credit Cards, Net Banking, and Cheque (subject to clearance). For online transactions, secure payment gateways are used to protect customer data.
Shipping & Delivery
Delivery timelines depend on stock availability and customization requirements. Shipping charges, if applicable, will be informed at checkout. Risk of loss or damage passes to the customer once the product is handed over to the courier/logistics provider.
Exchange & Refund Policy
- Silver Jewelry: Returns are not accepted once sold, except under our exchange/buyback policy.
- Exchange/Buyback: Available as per current market value, after deductions for making charges, wastage, and applicable taxes.
- Customized or engraved products are strictly non-refundable and non-exchangeable.
- Refunds, if applicable, will be processed to the original payment mode within the specified timeline.
Authenticity & Certification
All silver jewelry sold by us is BIS hallmarked.
Warranty & Repairs
Jewelry comes with a limited warranty against manufacturing defects. Warranty does not cover normal wear and tear, mishandling, or accidental damage. Repair services such as polishing, resizing, and stone replacement are available and may be chargeable.
Customer Responsibilities
Customers are responsible for providing accurate order details and safe handling of jewelry after purchase. For online accounts, customers must maintain confidentiality of their login details and are liable for any activity under their account.
Governing Law
These Terms & Conditions are governed by the laws of Maharashtra. Any disputes shall be subject to the jurisdiction of courts located in Kolhapur.